What we collect
We collect basic details needed to serve you properly:
- Contact information (name, email, phone) to confirm orders and delivery.
- Delivery details (address, preferred schedule, notes) for accurate fulfillment.
- Order history to help with support, replacements, and repeat orders.
- Optional preferences you share (color choices, timing, courier notes).
How we use your data
Your information is used only to serve you and improve our operations:
- Confirming product availability, colors, and delivery arrangements.
- Providing updates on orders, payment instructions, and delivery status.
- Responding to questions or requests you send us.
- Enhancing our website and customer experience based on aggregated insights.
Sharing and disclosure
- We do not sell or rent personal data.
- We share only what is necessary with trusted partners (e.g., couriers, payment processors) to complete your order.
- We may disclose information if required by law or to protect our rights and our customers’ rights.
Data protection
We apply reasonable safeguards to reduce risks of loss, misuse, and unauthorized access:
- Limiting access to personal data to team members who need it for service.
- Using reputable tools for communications and payments.
- Reviewing our processes periodically to keep protections up to date.
Your choices
- Update or correct your details by contacting us.
- Ask for a summary of the information we hold about you.
- Request deletion of your data when it is no longer needed for service or legal compliance.
Payments
Payment links are issued only after you confirm order details. Payment processors have their own safeguards and policies; please review those when paying. We do not store full payment credentials on our website.
Data retention
We keep records only as long as needed for orders, support, accounting, and legal requirements. When data is no longer required, we remove it securely.
Children’s data
Our products and services are intended for adults. We do not knowingly collect personal data from children. If you believe a child provided data, please contact us so we can remove it.
Updates to this policy
We may update this policy to reflect changes in our processes or legal requirements. Significant updates will be noted on this page with a revised date.
Contact us
If you have questions about this Privacy Policy or need help with your data, please reach out:
- Email: admin@mayannelleauraloft.life
- Phone: +63 961 169 6306
- Address: Block 3, Lot 31, Phase 1 Agoncillo Street, Ciudad Adelina, Barangay Conchu, Trece Martires City, Cavite 4109, Philippines